Reference

Terms That Cover How Your xiao888 Account Works

These terms set out what you agree to when you open and use your xiao888 account — including how payments clear, how disputes are handled, and what applies under your state's laws.

PayPal, Venmo, Play+ payments coveredState-dependent access explainedAccount wallet rules includedIdentity verification requiredUS-only account holders
xiao888 Terms That Cover How Your xiao888 Account Works
TERMS CONTACT PATHS

Reach Us About These Terms

If something in these terms isn't clear or you want to dispute a decision made under them, our support team handles term-related questions directly. You can reach us through live chat, email, or by submitting a request through your account dashboard. We aim to acknowledge term-related inquiries within one business day.

Live Chat Start a live chat session from your account dashboard. This is the fastest path for questions about account actions taken under these terms.
Email Support Send detailed term or policy questions to our support address listed in your account settings. Attach any relevant transaction IDs.
Account Dashboard Submit a formal terms-related request through the Help section of your account. Track its status without needing to follow up separately.
HOW WE HANDLE THIS

Account Security and Data Under These Terms

We take a straightforward approach to how your data and account activity are governed. These four areas cover the practical side of what these terms mean for your account day to day.

Data Retention

We retain account transaction records and identity documents as required by applicable US financial regulations. You can request a summary of your stored data through account settings.

Cookie Use

We use session and functional cookies to keep your mobile login active across browser and app. You can adjust cookie preferences in your device or browser settings at any time.

Account Security

Your account is protected by password authentication and optional two-step verification. We never ask for your PayPal or Venmo password — only the last four digits for verification purposes.

Requesting Changes

To update the name, address, or payment method on your account, submit a request via live chat or the Help section. Identity re-verification is required for most changes.

Common Questions About These Terms

These are the questions we hear most often about how our terms apply to real account situations — from payment disputes to state access and identity checks.

No. Access depends on your state's laws. You are responsible for confirming that online wagering is permitted where you are located before opening or funding an account.

A reversed payment triggers an automatic account review. Your balance may be adjusted and activity paused until the dispute is resolved through both our process and the payment provider's process.

Yes, terms may be updated. We will send notice to the email address on your account before changes take effect. Continued use after the effective date means you accept the updated terms.

Open the Help section in your account dashboard and submit a data request. We will compile your transaction history and identity records and send them to your registered email address.

No. Your account is non-transferable. Sharing access, credentials, or allowing someone else to deposit on your behalf violates these terms and may result in account closure.

You will need to confirm your legal name, current address, and ownership of the payment method — for example, matching the name on your Play+ card or Venmo account — before funds are released.
Reference

Terms & Conditions

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.